| The purpose of having an FAQ page is to make it easier |
(1) What is Online Application?
Online application is a brand new service that enables people to apply online for loans up to Rs200,000 without calling at bank except for signature of deeds and disbursement of loan. You can have 24 hours access.
(2) How can I apply for a loan online?
The fastest and most convenient method is to online application. All you need is a few minutes and a personal computer with internet access. Our process is free.
(3) How does this service help?
We know how busy you are. We value your time. Online application makes this simple and you can apply from home. Our process should take you approximately 10-15 minutes ant it should not take no more than 5 minutes to submit your application.
(4) How do I apply? Steps
(a) Click on Apply online
(b) Choose your loan request
(c) Fill the form
(5) What documents do I require?
Kindly click on (checklist)
(6) Is it secure to apply online?
Every precaution has been taken to ensure that information sent over the internet by customers is secure. A HTTPS encryption is used which means that no information sent by customers over the internet can be read by anyone else.
(7) What types of business are eligible to apply for a loan?
DBM offers assistance to many different types of businesses. However, businesses that engage in weapon sales, money lending, illegal or polluting activities are among those that are not eligible.
(8) Can I obtain a loan to buy a business?
Yes, DBM can consider your loan
(9) What is a business plan?
A business plan is a written document that outlines the mission of your business, its products/services, the market, the competition and the goals and constraints that your business may face in the future.
(10) How do you process online application? You will receive one of the following responses :
(a) Application forwarded to Office/Agent : You will receive an email notification as soon as your application is submitted.
(b) After 2-3days an officer will contact you for an interview (business loans only).
(c) After evaluation and validation, you receive an email notification that your loan has been conditionally approved. DBM reserves the right to make adjustments to your approval until the time you receive funds based on new information regarding your application.
(11) When will I receive my funds?
After signature of deeds, you may receive up to 50% of loan amount immediately subject to submission of relevant documents.
(12) Do I need to scan my documents?
Yes, it is essential but if you do not have scanning facilities, you may contact our nearest branch to submit relevant documents. Any clarification, do not hesitate to call us.
(13) What I do if I forget my password?
Just click here to request a new password.
(14) Can I review my application?
Yes, you can access to your information using your self-selected password.
(15) Can my application be rejected?
After submission of your application, and in case your documents are not in order, you will receive an email notification for further review and you may be requested to forward additional information and documents. In case you do not meet the loan requirements, you will be officially notified.
(16) Can I make an enquiry?
Kindly send us a message. An officer will contact you.
(17) How much money can I borrow?
The amount borrowed is contingent on many factors. The strength of credit history, income, business gross sales and yourexperience in business are some of the factors that contribute to acquiring a loan.
(18) For what purpose I can use the loan amount?
You can use the loan amount for any business purpose. You can use it to expand your business, start a new business, renovate business premises, buy equipment , raw materials, stock of goods etc.
(19) I received a “Conditionally Approved” on my application. Where do I go now?
You will have to call on the day and date, indicated in your email and contact the named agent for signature of deeds. Subject to conditions specified in the notification, you may sign the deeds of loan.
(20) I received “further review” decision on my application. What does this mean?
This means that your application requires further review by a bank officer who will contact you within 2 working days.
